AI Assistant Expert Review
Discover the full potential of your
chatbot and voice assistant!
Gain valuable insights and actionable recommendations on what, how, and where to improve you
AI Assistant for optimal performance, increased customer satisfaction and maximum ROI.
Introducing: AI Assistant Expert Review
The AI Assistant Expert Review is one of our most appreciated services and for good reason. It involves our senior experts performing a comprehensive review of your AI Assistant. Upon review, we bundle our insights and recommendations in a comprehensive report that will help your team improve your product straight away.
The value of an outside perspective
Often, we get so stuck in the day-to-day that we can lose sight of what’s in front of us. We get set in our ways and don’t question our work anymore. Are we delivering quality? Have we thoroughly defined what quality is? And, if not, how do we know if we’re doing a great job if we haven’t defined what doing a great job looks like?
An outside perspective can help you with that. The AI Assistant Expert Review is a small investment with a lot of impact, adding value in three major ways:
- It provides a better understanding of the current state of your AI Assistant.
- It gives clear insights and recommendations in the main areas of improvements.
- It gives a sense of prioritization of what areas of improvement to focus on first.
The current state of your AI Assistant
Our senior experts review both the quality of the experience and the technical performance of your assistant:
- The quality of the experience has everything to do with conversation design best practices and how well your AI Assistant presents itself to your customers.
- The technical performance refers to how well your AI Assistant is able to understand what your customers say and recognizing their intent.
Learn how our Expert Review helped Hewlett Packard take their AI Assistant to the next level
“It was a pleasure working with the CDI team. Each team member was extremely professional and brought deep expertise in their area of focus – AI training, copywriting, and conversation design.”
Anju Sharma | Manager, HP Virtual Agent
Receive a comprehensive report
After our experts have reviewed your AI Assistant, they will bundle their findings in a comprehensive report packed with clear insights and real life examples from your AI Assistant.
Get actionable recommendations
Our experts will provide you with a set if actionable recommendations on what, how and where to improve your AI Assistant that you and your team can implement right away.
Receive a 1 hour walkthrough session
Our experts will present their findings to you and your team during a 1-hour walkthrough session, and discuss with you their recommendations, insights and advice on next steps to take.